These Terms & Conditions apply to website design, development, hosting and other services provided by Spectra Web Designs.

By accepting a quotation, asking us to begin work or using our services, you agree to these terms.

1. Quotations & Payments

Quotations are normally valid for 30 days unless otherwise stated.

For website design projects, a deposit of at least 50% is normally required before work begins, with the remaining balance payable when the website is completed.

Any additional costs, such as premium software, licences, stock images, specialist fonts or domain names, will be discussed with you where possible before they are purchased.

Invoices are due within 7 days unless a different payment arrangement has been agreed.

2. Late or Failed Payments

Invoices must be paid by the due date shown on the invoice.

Spectra Web Designs uses an automated accounting system which sends payment reminders when an invoice becomes overdue. Clients are responsible for ensuring that invoices and payment reminders are dealt with promptly.

If an invoice remains unpaid for 30 days after its due date, despite payment reminders having been sent, Spectra Web Designs reserves the right to suspend the client’s website, hosting and/or other services.

Where a website has been suspended because of non-payment, the outstanding balance must be paid in full before the website can be restored.

A £100 website suspension, reactivation and administration fee will also become payable to cover the additional administration and work involved in suspending and subsequently restoring the service.

If the outstanding account and applicable fee have not been settled within 7 days of suspension, and the client has not contacted Spectra Web Designs with a reasonable explanation or agreed payment arrangement, Spectra Web Designs may give notice requiring the client to transfer their website and hosting to another provider.

The client will normally be given 14 days from the date of that notice to arrange the transfer of their website.

If the client has not paid the outstanding balance or arranged the transfer within that period, Spectra Web Designs may issue a final 7-day notice.

If no suitable arrangement has been made by the end of the final notice period, Spectra Web Designs reserves the right to terminate the hosting service and permanently remove the website and associated files from our servers.

Once a website and its files have been permanently deleted, restoration may not be possible.

Spectra Web Designs will always try to resolve genuine payment difficulties reasonably. Clients experiencing problems making payment should contact us as soon as possible rather than ignoring invoices or payment reminders.

Suspension or termination of services does not remove the client’s responsibility to pay any outstanding invoices or charges.

3. Website Projects & Client Content

We will agree the main requirements and scope of your website before work begins.

The client is responsible for providing the information, text, photographs, logos and other material required to complete the website within a reasonable time.

If content or information is delayed, the completion date of the website may also be delayed.

Where a project is significantly delayed because required information has not been supplied, we reserve the right to pause the project and reschedule the work.

4. Changes During a Project

We understand that requirements sometimes change while a website is being built.

Minor changes may be included within the original quotation. However, substantial changes, additional pages, functionality or work outside the agreed project may be subject to an additional charge.

We will discuss any significant additional costs with you before carrying out the work.

5. Website Approval

Clients will have opportunities to review their website during development and before it goes live.

Once the completed website has been made available for review, please tell us as soon as possible if anything needs correcting.

Unless otherwise agreed, a website will be considered approved if no changes are requested within 10 days of completion.

Changes requested after a website has been approved or made live may be chargeable.

6. Client-Supplied Material & Copyright

Clients are responsible for ensuring they have permission to use any text, photographs, logos, videos, graphics or other material supplied to Spectra Web Designs.

By providing material to us, you confirm that you have the necessary permission or rights for us to use it on your website.

Spectra Web Designs cannot be held responsible for copyright or other claims relating to material supplied by the client.

7. Website Ownership & Software

Once the agreed website design fees have been paid in full, the client may use the website created for them for the operation of their business.

Third-party software, WordPress themes, plugins, fonts and other licensed products remain subject to the terms and licences of their respective developers or suppliers.

Some premium software used on websites may be licensed through Spectra Web Designs. If a website is moved away from Spectra Web Designs, the client may need to purchase their own licences to continue receiving updates or premium features.

8. Hosting, Domains & Third-Party Services

Where Spectra Web Designs provides website hosting, we will take reasonable steps to provide a reliable service.

However, websites rely on third-party hosting providers, internet services, software and other systems outside our direct control. We cannot guarantee that a website will be available without interruption at all times.

We are not responsible for outages or problems caused by third-party hosting companies, domain providers, email providers, software developers or other external services.

If we purchase or manage a domain name on behalf of a client, the client remains responsible for paying any applicable renewal charges.

Spectra Web Designs cannot accept responsibility for the loss of a domain name where renewal charges have not been paid when requested.

9. WordPress, Plugins & Website Updates

Websites are normally designed to work with current versions of commonly used web browsers and devices at the time the website is completed.

Web browsers, WordPress, themes, plugins and other software are continually updated. We cannot guarantee that future software updates or changes made by third parties will never affect the appearance or operation of a website.

Any work required because of future software changes may be chargeable unless it is covered by an agreed maintenance service.

Spectra Web Designs is not responsible for problems caused by changes made to a website by the client or another third party.

10. Security

We take reasonable care when designing, hosting and maintaining websites, but no website or online system can be guaranteed to be completely secure.

Spectra Web Designs cannot guarantee that a website will never be affected by hacking, malware, software vulnerabilities or other security incidents outside our reasonable control.

Clients should keep passwords secure and inform us promptly if they become aware of any suspicious activity affecting their website.

11. Cancellation

If you wish to cancel a project or service, please notify Spectra Web Designs in writing or by email.

You will be responsible for paying for any work already completed and any costs we have reasonably incurred up to the date of cancellation.

Deposits or payments already made may be used towards the cost of work completed before cancellation.

12. Privacy & Data Protection

Both Spectra Web Designs and the client are responsible for complying with applicable UK data protection legislation.

Where we process personal information on behalf of a client in order to provide our services, we will only use that information as reasonably necessary to provide those services.

Every website should have an appropriate Privacy Policy and, where required, Cookie Policy.

Where Spectra Web Designs provides a standard policy for a client’s website, it remains the client’s responsibility to ensure that the information within that policy accurately reflects their business and how they use personal information.

Further information about how Spectra Web Designs handles personal information can be found in our Privacy Policy.

13. Our Responsibility

Spectra Web Designs will provide its services with reasonable care and skill.

We cannot be held responsible for losses caused by circumstances outside our reasonable control, including failures of third-party services, hosting providers, domain providers, software, internet services or changes made by someone other than Spectra Web Designs.

Where legally permitted, Spectra Web Designs’ total liability relating to a particular service or project will not exceed the amount paid to us for that service or project.

Nothing in these terms limits any liability which cannot legally be limited or excluded.

14. Design Credit & Portfolio

Unless otherwise agreed, websites created by Spectra Web Designs may include a small Designed by Spectra link in the website footer.

We may also display websites we have created within our portfolio and marketing materials.

If you would prefer your website not to be included in our portfolio, please let us know.

15. Confidentiality

We will treat confidential business information supplied to us appropriately and will not deliberately disclose it to third parties except where this is necessary to provide our services or where required by law.

We expect clients to treat confidential information relating to Spectra Web Designs in the same way.

16. General

These Terms & Conditions, together with any quotation or written agreement provided for a particular project or service, form the agreement between Spectra Web Designs and the client.

If any part of these terms is found to be unenforceable, the remainder will continue to apply.

These terms are governed by the laws of England and Wales, and any dispute will be subject to the jurisdiction of the courts of England and Wales.

Last updated: August 2026